On-Site Support and Servicing


As part of our commitment as the EXCLUSIVE UK distributor for ITW Dynatec our engineers are able to visit your premises to carry out routine servicing/maintenance and fault-finding. Our vehicles carry a comprehensive range of spares allowing us to diagnose and repair faults on the road.

ITW Dynatec hot melt equipment should be serviced on a regular frequency to maintain optimum efficiency. We are able to visit you at a convenient time to ensure minimum disruption to your production.

One of the key benefits of a visit from our engineering team is that we are able to assess your system in a working environment. We can offer advice on the overall process to ensure your system is providing you with the best possible level of performance.


Workshop Repairs

Whatever your maintenance budget we have a solution.

Many of our customers prefer to send items to our repair facility in Daventry. Our workshop is equipped with modern test and measurement equipment to enable us to perform quality repairs using genuine ITW Dynatec spares.

We are able to recondition mechanical and electrical equipment to ‘as new’ condition. By sending equipment in to us we are able to strip items down to component level in the knowledge that we have all of the equipment and spare parts on hand.

Technical support

Should you require specialist technical support then please use the contact us page to email or call our engineering team in Daventry. We always aim to provide the best possible advice however there are times when we really need to see the problem for ourselves. In which case it is often sensible to arrange for your equipment to be sent to our workshop or alternatively for one of our field engineer’s to visit you.

Product manuals for the current ITW Dynatec range can be downloaded from here...


We offer competitive rates for hot melt training covering all aspects of machine operation, safety procedures and routine maintenance. Training can be delivered at your premises or at our Daventry headquarters.

We are able to setup a training session on our laboratory coater in Daventry which will enable your staff to receive instruction on a live working system. For those interested in specialist coating this can be an invaluable experience as attendees will gain an understanding on both theoretical and practical principles of hot melt application.

When placing a machine/system order we will discuss the options for combined installation and training with you.

Loan and hiring of Hot Melt Adhesive Equipment

We are able to offer hot melt equipment on loan to resolve issues with competitor’s systems. This may also be suitable for customers who wish to trial an ITW Dynatec system with a view to making a long term purchase.


Hot Melt Nozzle Cleaning

We offer customers old and new the opportunity to send in their blocked nozzles for cleaning and service.

Companies throughout the UK throw away thousands of pounds by replacing blocked nozzles which Universal can clean/repair at a fraction of the cost of a new nozzle.

Our facilities allow us to clean and service hot melt nozzles from all leading manufacturers such as ITW Dynatec and Nordson®.

From standard jetting nozzles for BF Marathon and H200 through to multiple plate spray nozzles Universal Adhesive Systems have a solution for you. Our service includes thorough cleaning, inspection and testing of the blocked/damaged nozzle. Nozzles found to be damaged can often be repaired by our fully trained engineers.